Customer WhatsApp still unanswered
What it's for You paste the messages and it leaves the reply you can give and the one you should hand off.
Example reply
WhatsApp. No message goes out from here. Carmen: asks about rice. You can say if it is in stock, because that is inventory. Ruiz: asks for a discount you do not give. That gets handed off or refused in your words. Do…
The prompt (copy it and paste it into your assistant)
I am going to paste what follows. You paste the messages and it leaves the reply you can give and the one you should hand off. Do not invent facts. Do not send the WhatsApp. Do not promise hours. Do not invent a price. Answer in this order: 1. Answer what is on your price list 2. Hand off a discount you do not give 3. You write in the chat Here it is: [paste this here: Who wrote]
WhatsApp has customer questions and it is not clear which one you hand to someone else.
How to use it
- Press Copy, or the button for the app you use.
- Paste the text into the chat.
- Write what you need, with your own details. For example:WhatsApp: Carmen asks if there is rice. Ruiz asks for a discount I do not give. I answered neither.
You write
WhatsApp: Carmen asks if there is rice. Ruiz asks for a discount I do not give. I answered neither.
You get back
WhatsApp. No message goes out from here. Carmen: asks about rice. You can say if it is in stock, because that is inventory. Ruiz: asks for a discount you do not give. That gets handed off or refused in your words. Do not invent a percent. You write in the chat.
In three steps
- Answer what is on your price list.
- Hand off a discount you do not give.
- You write in the chat.
A tip A discount you do not give does not become a number.