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Tool warranty
A customer comes back with a tool and nobody knows if it is still under warranty.
If you paste the purchase date and the term you offer, it can say whether today falls inside it. It does not judge the defect.
How to use it
- Press Copy, or the button for the app you use.
- Paste the text into the chat.
- Write what you need, with your own details. For example:The drill has a one-year warranty. They bought it 4 months ago. It stopped charging. They want to know if the warranty covers it.
You write
The drill has a one-year warranty. They bought it 4 months ago. It stopped charging. They want to know if the warranty covers it.
You get back
Tool warranty - The drill has a one-year warranty. - They bought it 4 months ago. - It stopped charging. - They want to know if the warranty covers it. This is what your note comes to. Change it if something is not from your day.
In three steps
- Tell it about "Tool warranty" in your own words, the way you would tell a coworker.
- Read what comes back and change any figure or name you did not say.
- Keep it at the counter so you are not answering from memory.
A tip. Copy the size from the product or the order, not from memory.