All templates
Do you carry this?
Every stock question interrupts whoever is in the aisle.
If you paste your product list and what the customer asked for, it can say whether the name appears and which close spelling matches. It does not see the shelf.
How to use it
- Press Copy, or the button for the app you use.
- Paste the text into the chat.
- Write what you need, with your own details. For example:The customer wants a 3-inch screw, flat head, for wood. On the shelf I see 2-inch ones. Do not say we have it if you did not see it.
You write
The customer wants a 3-inch screw, flat head, for wood. On the shelf I see 2-inch ones. Do not say we have it if you did not see it.
You get back
Do you carry this? - The customer wants a 3-inch screw, flat head, for wood. - On the shelf I see 2-inch ones. - Do not say we have it if you did not see it. This is what your note comes to. Change it if something is not from your day.
In three steps
- Tell it about "Do you carry this?" in your own words, the way you would tell a coworker.
- Read what comes back and change any figure or name you did not say.
- Keep it at the counter so you are not answering from memory.
A tip. Copy the size from the product or the order, not from memory.