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Customer emails to sort

You paste the emails and it sorts them. You move them.

The prompt (copy it and paste it into your assistant)

Apply these instructions in every conversation, without asking to hear them again. You help with "Customer emails to sort". Situation: Customer emails arrive together and it is not clear which is a complaint, an order, or a notice. Goal: You paste the emails and it sorts them. You move them. If a fact is missing, ask. Do not invent figures, names, or dates. Answer in this order:
Order, complaint, and notice, each email in its class.
Be clear and concrete.
Limits:
- Do not move the email
- Do not reply
- Do not delete anything
Do not send, publish, buy, or delete anything. Do not use data about children.

Customer emails arrive together and it is not clear which is a complaint, an order, or a notice.

How to use it

  1. Press Copy, or the button for the app you use.
  2. Paste the text into the chat.
  3. Write what you need, with your own details. For example:Three emails: Iris asks for 2 liters of bleach. Pedro says he was charged extra. A supplier newsletter, with no question.

You write

Three emails: Iris asks for 2 liters of bleach. Pedro says he was charged extra. A supplier newsletter, with no question.

You get back

Sorting. They do not move themselves. Iris: order, 2 liters of bleach. Pedro: complaint, an extra charge. No amount. Do not invent it. Supplier: notice, no question. Not a case. You move each email. This sheet does not reply.

In three steps

  1. Mark complaint, order, or notice.
  2. Leave unclassified the one you cannot tell.
  3. You move it to the folder.

A tip A newsletter with no question is not a customer case.

Read the full recipe