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Customer messages to answer
What it's for Each morning it separates the customer messages that still need an answer.
Example reply
Still to answer this morning. Elena asks about a Thursday opening. Omar wants the job status.
The prompt (copy it and paste it into your assistant)
Every morning at 8:45 separate the customer messages that still need an answer. Do not answer them yourself. Here they are: [paste the messages]
The task repeats and gets forgotten if it is not scheduled.
How to use it
- Press Copy, or the button for the app you use.
- Paste the text into the chat.
- Write what you need, with your own details. For example:WhatsApp from Elena: she asks if there is an opening Thursday. Email from Omar: he wants the job status. A promo notice, not from a customer.
You write
WhatsApp from Elena: she asks if there is an opening Thursday. Email from Omar: he wants the job status. A promo notice, not from a customer.
You get back
Still to answer this morning. Elena asks about a Thursday opening. Omar wants the job status. The promo notice is not from a customer, so it stays out. I answered none of them.
In three steps
- Use only what is written in the note or already connected.
- If a fact is missing, leave it blank and say so.
- Do not send, pay, or change anything on your own.
A tip If the assistant cannot schedule, keep the text and turn it on yourself.