Sort the customer messages that actually need a reply today
Works with any AI
What it's for It splits the pile of messages into three groups: reply, wait, and noise.
What you get Three lists and, when the answer is already in the note, one draft per message.
Example reply
Reply today - Order: we still need to say if it left. Draft blank. - Damaged part: we still need to know which. Draft blank.
The prompt (copy it and paste it into your assistant)
Help me sort these customer messages. I run the shop and you classify them. Make three groups: needs a reply today, can wait, and asks for nothing. In the first group, if the note already contains the answer, write a one or two line draft. If it does not, leave the draft blank and write the question that is missing. Do not send anything. Messages: [paste the messages here, as they arrived]
The easy message gets answered and the one that needs a reply stays at the bottom.
How to use it
- Press Copy, or the button for the app you use.
- Paste the text into the chat.
- Write what you need, with your own details. For example:One asks if the order already left. Another sends a sticker. Another says the part arrived damaged.
You write
One asks if the order already left. Another sends a sticker. Another says the part arrived damaged.
You get back
Reply today - Order: we still need to say if it left. Draft blank. - Damaged part: we still need to know which. Draft blank. Can wait - None. Asks for nothing - The sticker. This stays with you so you can correct it before anyone else sees it. I did not send it.
In three steps
- Separate reply, wait, and noise.
- Draft only if the answer is already written.
- Do not send any message.
A tip If you do not know the answer, do not invent it in the draft.