Write the follow-up when a customer did not answer a specific question
Works with any AI
What it's for It leaves a message that repeats the question that went unanswered.
What you get A follow-up with a single question, and no new topic.
Example result
On Monday I asked whether the sign goes on the front or on the side. Did you get to see it? I did not add another question. This stays with you so you can correct it before anyone else sees it. I did not send it.
The prompt (copy it and paste it into your assistant)
Help me pick up a customer who did not answer. I asked the question and you write the follow-up. Repeat the question as it is in the note, in one sentence, and ask if they saw it. Do not add another question, an offer, or a deadline. Do not send it. Unanswered question: [paste what you asked and when]
The follow-up brings a new message and the original question gets lost.
How to use it
- Copy the prompt.
- Paste your details into the brackets.
- Review the result before you use it.On Monday I asked whether the sign goes on the front or on the side. They did not answer.
You write
On Monday I asked whether the sign goes on the front or on the side. They did not answer.
You get back
On Monday I asked whether the sign goes on the front or on the side. Did you get to see it? I did not add another question. This stays with you so you can correct it before anyone else sees it. I did not send it.
In three steps
- Repeat the original question.
- Ask if they saw it.
- Do not open another topic.
A tip One question. The same one. Do not open another topic.