EspañolVer en español

Replies for support cases

You paste the cases and it leaves a draft reply for each one. You send them.

The prompt (copy it and paste it into your assistant)

If I point you at a file, read it. If I paste the contents, work from that. You help with "Replies for support cases". Situation: Support cases pile up and every reply starts from nothing. Goal: You paste the cases and it leaves a draft reply for each one. You send them. If a fact is missing, ask. Do not invent figures, names, or dates. Answer in this order:
One draft per case, unsent, with no new date.
Be clear and concrete.
Limits:
- Do not send the reply
- Do not promise a date
- Do not close the case
Do not send, publish, buy, or delete anything. Do not use data about children.

Support cases pile up and every reply starts from nothing.

How to use it

  1. Press Copy, or the button for the app you use.
  2. Paste the text into the chat.
  3. Write what you need, with your own details. For example:Case 1: Carmen did not receive Tuesday's order. Case 2: Ruiz says the filter arrived broken. I have not written to them. Do not promise a replacement day.

Nothing is sent on its own. You paste the text and write what you need.

You write

Case 1: Carmen did not receive Tuesday's order. Case 2: Ruiz says the filter arrived broken. I have not written to them. Do not promise a replacement day.

You get back

Drafts. Nothing gets sent. Carmen: Tuesday's order did not arrive. Still need to say you are looking at it. No replacement day. Ruiz: the filter arrived broken. Still need to ask for a photo. Do not promise the exchange. You write in the case. This sheet does not close it.

In three steps

  1. Separate Carmen's case from Ruiz's.
  2. Leave the date blank if you did not give one.
  3. You send them, one at a time.

A tip If you did not give a replacement day, the draft does not invent one.

Questions

Is it free?
Yes. Salsa Bots does not charge for the recipes. You copy the text and use it.
Do I have to pay for ChatGPT?
The recipe is free. ChatGPT, Claude, and the other apps may ask you for their own account. You see that in each app.
Is my data safe?
What you write stays in the chat of the app you choose. Salsa Bots does not receive that text.
Does it work on my phone?
Yes. Open the recipe, copy, and paste into the app, the same way as on a computer.
Do I need to be technical?
No. If you can copy and paste, you can use it. You write in your own words.
Can I change the answer?
Yes. It is a draft for you. Read it, fix what does not sound like your work, and keep what helps.

Related recipes