Answer a sales objection with what the customer actually said
Works with any AI
What it's for It leaves a reply to the objection, without inventing a benefit.
What you get A reply: you acknowledge the objection and offer the next step that already exists.
Example result
I understand the pipe seems like a lot for the use they will give it. I can leave a sample so they can see it on the job. I am not talking about a discount because the note does not authorize it. This stays with you…
The prompt (copy it and paste it into your assistant)
Help me answer this customer objection. I sell and you draft it. Acknowledge what the person said. Then offer only a step that is already in my note: a visit, a sample, a clarification. Do not invent a benefit, a warranty, or a deadline. Do not lower a condition if I did not authorize it. Do not send it. Objection and what I can actually offer: [paste both here]
The objection gets answered with a promise the product does not keep.
How to use it
- Copy the prompt.
- Paste your details into the brackets.
- Review the result before you use it.They say the pipe is too expensive for the use they will give it. I can offer a sample, not a discount.
You write
They say the pipe is too expensive for the use they will give it. I can offer a sample, not a discount.
You get back
I understand the pipe seems like a lot for the use they will give it. I can leave a sample so they can see it on the job. I am not talking about a discount because the note does not authorize it. This stays with you so you can correct it before anyone else sees it. I did not send it.
In three steps
- Acknowledge the objection in their words.
- Offer only the step that is in the note.
- Do not invent a benefit.
A tip If you did not authorize a discount, the reply does not mention one.