Answer a sales objection with what the customer actually said
This prompt helps you with this: It leaves a reply to the objection, without inventing a benefit.
Works with any AI
The prompt (copy it and paste it into your assistant)
Help me answer this customer objection. I sell and you draft it. Acknowledge what the person said. Then offer only a step that is already in my note: a visit, a sample, a clarification. Do not invent a benefit, a warranty, or a deadline. Do not lower a condition if I did not authorize it. Do not send it. Objection and what I can actually offer: [paste both here]
What it's for
It leaves a reply to the objection, without inventing a benefit.
What you get A reply: you acknowledge the objection and offer the next step that already exists.
How to use it
- Copy the prompt.
- Paste your details into the brackets.
- Review the result before you use it.
Example result
They say the pipe is too expensive for the use they will give it. I can offer a sample, not a discount.
I understand the pipe seems like a lot for the use they will give it. I can leave a sample so they can see it on the job. I am not talking about a discount because the note does not authorize it. This stays with you so you can correct it before anyone else sees it. I did not send it.
A tip If you did not authorize a discount, the reply does not mention one.
Questions
- What is this prompt for?
- It leaves a reply to the objection, without inventing a benefit.
- What result do I get?
- A reply: you acknowledge the objection and offer the next step that already exists.
- What details do I paste?
- What the customer said. The step you can actually offer. What you are not authorized to give