Group the questions customers repeat and leave short answers
This prompt helps you with this: It groups matching questions and writes a short answer using only what is already in the note.
Works with any AI
The prompt (copy it and paste it into your assistant)
Help me leave short answers for the questions my customers keep asking. I run the shop and you group them. Put together the ones that ask the same thing. Write a short answer, ready to save, using only what is already in the note: my answers and my rules. If the answer is not there, leave the space blank and write the question that is missing. Do not send anything. Do not invent policies, prices, or delivery times. Questions and what I already have written: [paste the questions and the answers or rules you do have]
What it's for
It groups matching questions and writes a short answer using only what is already in the note.
What you get Grouped questions, an answer ready to save, or a blank plus the question that is missing.
How to use it
- Copy the prompt.
- Paste your details into the brackets.
- Review the result before you use it.
Example result
They ask if shipping takes three days. I have written that local shipping leaves the next day and that shipping to another city has no stated time. Two people ask if there is an exchange when the size does not fit. That rule is not written. One asks if we open on Sunday: yes, from 10 to 2.
Shipping, one question Answer to save: local shipping leaves the next day. For another city the note has no time, so I do not add one. Missing: what is the time when shipping goes to another city? Size exchange, two matching questions Answer to save: [blank] Missing: do you accept an exchange if the size does not fit? Sunday, one question Answer to save: on Sunday we open from 10 to 2. I did not send anything. I did not invent a delivery time or an exchange rule. This stays with you so you can correct it before anyone else sees it. I did not send it.
A tip If the note does not include the rule, the space stays blank. Do not fill it in.
Questions
- What is this prompt for?
- It groups matching questions and writes a short answer using only what is already in the note.
- What result do I get?
- Grouped questions, an answer ready to save, or a blank plus the question that is missing.
- What details do I paste?
- Customer questions, as they arrived. The answers and rules you already have written. Nothing that is not in that note